Return Policy

We want you to feel confident shopping with us. If you are not completely satisfied with your purchase, we are here to help.

Returns

You may request a return within 14 days of receiving your order. To be eligible for a return, items must:

• Be unused, unworn, and in original condition.
• Include original tags and packaging.
• Not show signs of damage, washing, or alteration.

Certain items such as final sale products, gift cards, or personalized items may not be eligible for return.

Return Process

To start a return, please contact our support team with your order number and reason for return. Once approved, you will receive return instructions.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Refunds

After we receive and inspect your returned item, we will notify you about the status of your refund.

Approved refunds will be processed back to your original payment method within 5–10 business days, depending on your payment provider.

Shipping fees are non-refundable unless the return is due to our error.

Exchanges

We only replace items if they are defective, damaged, or if you received the wrong product. If you need an exchange, please contact us for assistance.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the issue so we can resolve it quickly.

Non-Returnable Items

The following items cannot be returned:

• Final sale or clearance items.
• Gift cards.
• Personalized or custom-made products.
• Items returned without original packaging or tags.

Late or Missing Refunds

If you have not received your refund after the estimated processing time, please check with your bank or payment provider first. If you still need assistance, contact our support team.

Contact Us

If you have any questions regarding returns, refunds, or exchanges, please contact us through our website contact page or support email.